1. Introduction
IRU BUSINESS GROUP LTD ("we", "our", or "us") protects the privacy of people and businesses who use IRU Wallet. This policy explains how we collect and safeguard personal information for accounts, contact requests, identity checks, and payment activity.
2. Information We Collect
- Account details: Name, email, phone number, and sign-in credentials.
- Identity checks: Information required for KYC verification and fraud prevention.
- Money activity: Transfers, currency exchange, expense records, and business payment details you submit.
- Messages: Contact-form inquiries and our replies.
3. How We Use Your Information
- To provide transfers, mobile money access, currency exchange, expense tracking, and business payments.
- To verify identity and reduce fraud.
- To reply to contact requests.
- To keep a record of payment activity and support messages.
4. Data Sharing & Security
We do not sell or trade personal data to third-party advertisers. Data is shared strictly with authorized infrastructure service providers (e.g. database hosting, SMS/email gateways) to deliver platform functionality. We use encryption in transit and limit access to people who operate IRU Wallet.
5. Android app
The IRU Wallet Android app places USSD calls you start and keeps a transaction ledger on the phone. It does not ask for, see, or store your Mobile Money PIN.
- Contacts: If you allow it, the app reads names and phone numbers on the device so you can pick a recipient. That address book is not uploaded.
- Notifications: If you turn on notification access, the app reads notification text on the device to detect Mobile Money and bank confirmations, then saves the matching transfer on the phone. Other notifications are ignored, and the text is not sent to our servers.
- Phone: The app places the USSD call for the service you choose. The carrier prompt collects the PIN.
- On-device history: Activity, saved numbers, and the last known balance stay on the phone until you clear them in Settings.
6. Your Rights & Contact
To exercise data access, correction, or deletion requests, contact us at:
- Phone: +250 795 381 733 / +250 736 318 111
- Address: Gahanga, Kicukiro, Kigali, Rwanda